Frequently Asked Questions

You can upload JPG, JPEG, GIF and PNG formats. You can also upload PDF files.

Yes. Our design software accepts both RGB and CMYK formats.

The maximum file that you can upload is 15MB.

To get a good best end result, the minimum image resolution is 300 DPI.

Yes. After creating your account, you can save your designs and view, edit and re-order them at any time in My Designs.

Please pay attention to: 

• Correct spelling of your texts
• Sharp display of your images (300 dpi recommended & CMYK colour space)
• Optimal readability of all content
• Filling the overprint area for borderless printing (area between label and dashed line)

There are currently two materials that you need to take care with when designing:  

• Clear film
• Kraft Brown paper

When designing online, you can either upload a PDF / image (jpg or png) or use a template.

Clear film

If you have chosen the transparent film, the designer will display a gray and white checkerboard pattern as the background which represents the transparent background of the label.

If you upload a PDF or logo with a white or coloured background, the checkerboard pattern is covered. As soon as the checkerboard pattern is no longer visible, this area is printed and the transparency is no longer given. In order to only print certain areas, you have to update your files with a transparent background in an image editing program. Image formats such as png or PDF are suitable for this. 

To remove an existing background, you will need to edit your file to remove it and save it in PNG format. You can try this free site www.remove.bg Note: Files ending with .jpg are NOT suitable for printing transparent labels.

As soon as the chessboard is visible in the background after you have uploaded the files, you have a clear / transparent background for your labels.

With transparent labels, you always have to pay attention to the background on which the labels are applied, as the background shines through.

For example, if you apply transparent labels with black writing on a red wine bottle, the background of the red wine bottle shines through so strongly that you can no longer read the writing.

Kraft Brown paper

If you have chosen the kraft paper, the designer will display a kraft-coloured (natural brown) pattern as the background and represent the kraft paper material.

If you upload a PDF or logo with a white or coloured background and put the image over the label, the kraft paper background will be covered. However, please keep in mind that your design will be printed on a brownish material. 

If your design contains white text elements, you must create white as the special colour opaque white.

White printing is included and at no additional cost.

We do everything we can to get an accurate colour match based on your uploaded images. If you have specific colour needs, we suggest that you order one product as a test before placing the entire order. Our Terms and Conditions have more details regarding layout and colour accuracy.

Of course! The easiest way to upload your images or artwork directly to Avery WePrint, and use our online layouts and tools to crop, position and rotate them.

These sound like technical terms, but are actually quite simple and useful to know when getting your design ready to print.

Bleed
This is the portion of your design that will be trimmed off when the card is cut to the final size. Its purpose is to make sure your design or image reaches to the very edges of the cards, leaving no unsightly white edges. We allow for a 2mm bleed area on all our products.

Trim
This is the final size of your cards, after the "bleed" has been cut off.

Safe area
This is an area inside the "Trim". Being smaller than your final card, the safe area is kept well away from blades and cutting machines, and so this is where you should place your most information or sections of your design. Anything outside of this area runs a risk of being cut off!

Yes you can! Any white areas of your image including backgrounds will be printed as white.

Yes. When you have chosen your product, go into the designer and select Image and Add Image. You can select PDF file type. Please include a 2mm bleed to your artwork for PDF.

Yes, depending on your label shape and size. 

When your project is open under Step #4 Preview and Print screen

• Click on the green Let Us Print for You button located to the right of the screen
• A dialog box will appear prompting you to adjust the design (if needed) and preview the new project
• Confirm your material and quantity and Add to bag.

If there is no option to select  Let us print for you in Step #4:

From the Step #3 Customise Screen

• Click on Change Template in the top left side of the screen
• A window will pop up on your screen asking if you want to save your project and if you want to keep your current design. Click Yes to Keep Design
• Click on the Custom Printing button at the top left of the screen. This shows a list of all shapes and sizes that is available in WePrint. Unfortunately we do not print all shapes and sizes in WePrint, but hopefully you can find a close match to what you originally designed on.
• Search for a product to apply the design to by typing description in the Quick Search box (ie: Round Labels), or use the Categories on the left-hand side of the window
• Select the WePrint product by clicking on the image of the template
• Some products may adjust the number of labels on the sheet - click OK
• Make formatting changes as needed and save the project again to your free online account and proceed to checkout.

The Avery WePrint editor is optimised for desktop use which allows it to be incredibly feature packed and accessible. Due to constraints such as limited screen size, the mobile version allows you to upload print ready images but does not feature the same level of editing functionality. For the optimal Avery WePrint experience we recommend using the desktop version where possible.