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Below are some of the frequently asked questions often asked by Avery consumers.
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| Frequently Asked Questions |
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| FAQs on Labels |
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| I cannot find any templates prefixed with a letter in my Microsoft
Word, all I can find is four digit codes, which are similar but don't have the same
layout? |
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| Once you have selected tools, envelopes and labels (letter and mailing in XP) and
found that list of four digit codes, you will see a section saying 'Label Products -
Avery Standard'. There is an arrow indicating a drop down list at the end of this statement,
you need to click on this, and select 'Avery A4 & A5'. If you are using an earlier
version of MS Word 97, then you may need to select 'Avery Pan European' or 'Avery A4
sizes'. |
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| Can I use my laser labels through my Colour Laser Printer and what
is the difference? |
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| We do not recommend using our Avery Mono Laser Labels through your colour laser printer.
They are not designed to withstand the slightly more complex technology within a colour
laser printer as in a lot of these machines, the labels pass through the various turns
more frequently than it would in a mono (black and white) laser printer. With this in
mind, we do have a new range of laser labels specifically for colour laser printers.
There are 4 sizes, 1,2,4 & 8 labels on A4 page. For samples of these products please
do not hesitate to contact
us. |
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| What's the best setting to print labels through my printer? |
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| Avery always state that you follow your printers recommended settings. Check your
printer manual for the manufacturer recommendations. |
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| FAQs on Office Accessories |
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| I use Lever Arch Files in the office but I find they require a lot
of space on the shelf. Is there a solution? |
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| Choose from our wide range of Manilla and Lateral Files for space saving filing and
storage solutions. |
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| FAQs on Software - Avery Wizard |
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| The labels are printing out of line |
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There can be various reasons why labels are not printing correctly. The most common
printing alignment problems can be solved if the following checks are carried out:
- In whichever software you are using please check that the template that you have
selected in the software corresponds to the labels you are trying to print onto.
For example if have purchased the Avery J8414 Business Cards make sure you have
selected the 'J8414' template within the software.
- Click the ‘Start button’ (on the taskbar) select ‘Settings’
then ‘Printers’. Then in the ‘Printers’ dialogue box right click
on the icon for your printer and select ‘Properties’. From the ‘Printer
Properties’ window you need to locate the ‘Paper Size’ tab. This
option normally defaults to ‘Letter size’. If so, change this to ‘A4’
then click on ‘Apply’ then ‘OK’.
- Some printers ( for example Epson printers ) have a ‘Reduce /Enlarge’
facility that defaults to 94% or 97% (instead of 100%). To set this to 100% click
the ‘Layout’ tab and in the ‘Reduce/Enlarge’ section select
‘Custom’ you should then be able to change the scaling to 100%.
- If you are using Microsoft Word, click on ‘Tools’ - ‘Envelopes
and Labels’ and then ‘Options’. Make sure that the ‘Label Products’
is set to ‘Avery A4 and A5 sizes’ (not 'Avery Standard') and the correct
template is highlighted.
For Microsoft Word XP, click on 'Tools' - 'Letters and Mailings' - 'Envelopes and
Mailings' and then 'Options'. Make sure that the ‘Label Products’ is set
to ‘Avery A4 and A5 sizes’ (not 'Avery Standard'). In the 'Product number'
select the required label.
- If you are using Microsoft Word 97/2000/XP click on ‘File’ and ‘Print’
then ‘Options’ and deselect the ‘Allow A4/Letter resizing’,
click ‘OK’. Click on OK to print.
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| FAQs on Software - Microsoft
Word |
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| How do I insert an image/picture onto my labels? |
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| Click on 'Insert' then 'Text Box' on the menu bar. Draw a text box within the label,
click on Insert Picture, select your picture using the browser dialogue box and click
on Insert. Click on the border of the text box, when the cursor changes into a double-headed
arrow 'Right click' and select 'Format text box' from the menu. With the 'Colours and
lines' tab selected, select 'Colour' from the 'Line' section then select the drop down
menu. Select 'No Line'. This will ensure that the border of the text box will not be
printed. Then simply copy and paste the image across to the rest of your labels. |
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| When using Words Mail Merge facility, it does not let you use a data
file and gives an error 'Cannot open selected file'. |
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Make sure the file is not already open
Make sure the file is compatible with Microsoft Words' file filters (files of type).
Make sure the database file has got 'Field' Headings at the top of each column so that
Microsoft Word can recognise the data type.
If you have got problems with the data file after making sure it is set out right, try
saving the file as a .CSV (comma delimited). Then tell the merge helper when prompted
that the deliminator is the COMMA, it will be on the list of options after selecting
stage 2 in the mail merge. |
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| FAQs on Software - DesignPro |
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| During the installation in the 'Customer Information' section the
'Next' button is greyed out. How do I progress to the next section? |
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| Details need to be typed into the 'Company Name' field if you are not part of a Company
type 'None'. |
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| In 'Print Preview' I cannot see all my labels (applies also when using
serial numbers and bar codes) |
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| To view all the designs click on 'File' and 'Print'. In the 'Copies' section select
'Full Page' then click on 'Print Preview' within the 'Print' dialogue box. |
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| How do I change the colour of my text? |
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There are two ways to do this:
Highlight the text. 'Right' click on the text and select 'Character' from the menu.
Then select 'Colour' from the drop down menu in the 'Effects' box (bottom left corner).
Click on 'OK' to confirm your colour change.
Alternatively you can highlight the text. Select 'Format' (on the menu bar) then select
'Character' Then select 'Colour' from the drop down menu in the 'Effects' box (bottom
left corner). Click on 'OK' to confirm your colour change. |
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| I have inserted images on to my template and now I can't see the
label template. |
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In the menu bar click on 'Drawing' then select 'Ellipse'. The cursor then turns into
a cross, draw a circle the shape of the template (you will probably need to use the
square grab handles to do this). When the circle is flush with the border of the template
'Right click' on it and select 'Fill Colour' then select 'No Colour'. Then click 'OK'.
'Right click' again and select 'Line colour' and choose a colour that is different from
the background image. After inserting your image use the 'Order' function either by
right clicking on the image or by using the 'Drawing' menu to bring your Ellipse to
the front and your Image to the back. Remember to delete the circle before printing.
Alternatively click on 'Tools' and 'Guides'. In the 'Horizontal' tab click 'New' type
0 (number zero) click on 'OK' then click on 'Horizontal' again type '1' click on OK.
Select the 'Vertical' tab then in the 'Vertical' tab follow the same procedure as above
Once you click on the OK four guidelines will appear on the template on the screen.
These guidelines can then be dragged to the edges of the template. You will now be able
to see the edges of the templates after inserting images/graphics. |
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| The images/graphics on my label designs are missing, they now show
up as blue envelopes. Where are they? |
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DesignPro creates a link to the graphic so that the file size of your saved design
is small. This is common with most popular 32bit software. E.g. If you import a graphic
from a file on your hard drive, DesignPro creates a link to the Folder on the hardrive
that contains the graphic.
If you import a graphic from a CD, DesignPro creates a link to the Folder on the CD.
This means the CD will need to be in the drive when you open the design. Alternatively
you can choose to install all the graphics from the CD onto your hard drive. However
this will mean less of your hard drive is free.
As long as your graphic has not been moved or removed from it's source then it should
still appear on the design.
You can embed a graphic into a DesignPro design by following the instructions below:
- With your graphic on your design 'Right' click on the graphic.
- From the menu select 'Properties'
- Click on the 'Text/Picture' tab and take the tick out of the 'Save Picture as
Reference' box.
When you then save the design your graphic will be embedded. This will however make
the file size larger. |
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